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Important legal information

Content and site availability disclaimers

Every effort is taken to ensure that the information published on this website is accurate and kept up to date. We do this through our editorial and quality control processes which are overseen by our Editorial Board.

However, we cannot guarantee that all of the information is completely accurate or complete. This website is provided for information only. It is not intended to replace a consultation with an appropriately qualified medical practitioner. Datapharm cannot accept responsibility for any loss, damage or injury that arises from the use of this website.

We will use all reasonable efforts to ensure the availability of this site but we cannot guarantee availability at all times and we reserve the right to restrict access to parts or all of the site without notice.


Site availability

We make every effort to ensure that this website is available at all times. To achieve this we do the following:

  • Host the site within a fully managed solution monitored 24 hours a day, 365 days a year.
  • Use industry standard software for the servers and the website;
  • Have well developed security arrangements;
  • Have well developed monitoring, maintenance and repair procedures. If something goes wrong we ensure that we know about it and that it is fixed quickly.

In spite of these efforts we cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

Copyright and usage

The material featured on this site is subject to copyright protection unless otherwise indicated. The copyright protected material may be reproduced by anyone free of charge in any format or medium for research, private study or for internal circulation within an organisation. This is subject to the material being reproduced accurately and not being used in a misleading context.

In addition, healthcare professionals may copy Patient Information Leaflets (PILs) and / or Summaries of Product Characteristics (SPCs) from the site (a) for distribution with related products or (b) for supply to members of the general public or other healthcare professionals for information purposes provided that in either case the relevant PILs and / or SPCs are reproduced and supplied in their entirety and not in part.

In any other circumstances, where any materials from this site are being republished or copied to third parties, the source of the materials must be identified and Datapharm’s copyright status as the compiler of the materials acknowledged and any materials must be reproduced accurately and not being used in a misleading context.

The material on the site must not be systematically reproduced and / or sold for commercial gain.

For further information on Datapharm copyright policy and licensing arrangements, please contact [email protected]

Privacy policy

Datapharm is committed to protecting the privacy of all individuals using this website.

The following statements disclose the privacy practices for It applies solely to this website.

Information collection and use

Datapharm does not collect or store any personally identifiable information about website users, unless you voluntarily provide this information. You might voluntarily provide information when you:

  • contact us – we may keep a copy of the correspondence
  • register to use Datapharm services
  • log into any of the Datapharm websites
  • fill in a form to attend a Datapharm event, meeting or training session
  • voluntarily complete a survey for research purposes

We always aim to ensure that the personally identifiable information that we collect will be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed. Datapharm does not sell personal information it has gathered about you to third parties.

Datapharm may use the information you provide us to:

  • respond to your requests
  • notify you about changes to our services
  • carry out obligations arising from any contracts entered into between you and Datapharm
  • provide you with relevant information, products, services and training

Datapharm will disclose your personally identifiable information to third parties only under exceptional circumstances:

  • If it is under a legal obligation to do so. For example, if you provide safety data about a medicine we are obliged to pass this information to the company that markets that medicine so that they can fulfil their safety reporting obligation.
  • If third party suppliers need it to perform a contracted role. For example, if a pharmaceutical company submits product information via In-Demand, the NHSBSA may need to contact the pharmaceutical company with questions about the data.
  • if we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.

Users of our websites

When you use our websites, we collect non-personally identifiable information and details of visitor behaviour patterns. For example, we collect the total number of visits to our websites, the number of visitors to each page and the domain names of our visitors' internet service provider. We use this information to analyse trends, administer the site and track users' movements so that we can improve our sites.



We may from time to time use various cookies that retain information about you and your use of our websites.

A cookie is a small piece of data that is transferred from a website, via your web browser and is automatically stored on your computer's hard drive. Cookies are widely used to make websites work or make them work better. Cookies provide us with information about your activities or preferences whilst using our websites and provide statistical and technical information about how you use our websites. We use this information to improve our websites and deliver a better personalised service.

We use a number of different cookies on our websites.

  • Persistent cookies: if you log on to a restricted section of our website, we may set a cookie on your PC to remember your login details. This cookie stays on your computer indefinitely, even after you leave our websites.
  • Session cookies: we use these to remember your preferences during your visit. For example, if you prefer to see 10 or 25 search results per page on the desktop eMC, or, whether you only want to search for SPCs on the mobile-friendly eMC. Session cookies are stored only temporarily during the browsing sessions and are deleted once the browser is closed.
  • Flash cookies: we may use Adobe Flash Player in the future to deliver video content. Adobe uses their own cookies to store information about preferences and tracking users.

Cookies may be:

  • First party cookies: these cookies are set by the Datapharm websites you visit.
  • Third party cookies: these cookies are set by a site/service outside of Datapharm. For example, the website might use embedded YouTube or Flickr content, or use third party advertising, and these sites may set their own cookies.

How to manage cookies

Most web browsers are set to accept cookies, but if you don't want to receive cookies, you can change your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. If you restrict or block web browser cookies, you may find that some aspects of our websites will not work.

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, please visit the All about cookies website.

IP address

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer when you browse the internet. Our web servers may log the IP address and we may use this data to conduct system administration and to analyse website usage and performance. If you access our sites through mobile or other devices, we may also collect your unique device identifier.

Anonymous analytics cookies

Our websites use Google analytics to collect information about how visitors use our websites. For example the number of visitors, the time of visit, which pages you visited, whether you have visited the site before and what site referred you to our websites. We use the data from Google analytics to compile reports and improve our websites. For more information and to opt out of being tracked by Google Analytics, please visit the Google website.

Links to other websites

This website contains links to other websites as a service to our users. Datapharm is not responsible for the content or privacy practices of other websites. When you leave our sites, please check the legal and privacy policies of any site you access.

Your choices

You can choose not to submit any personally identifiable information to our websites. If you choose to submit information, you have the right to see and correct the information at any time, either by contacting us or, if you have access, using our systems to update your own data.

If you receive communications, such as updates and newsletters from us, you can opt out at any time, by following the instructions in the communication.

You can prevent cookies by following the instructions above.

Where we store your personally identifiable information

Any personally identifiable information that you provide will be stored on secure computers. The data will primarily be stored in the UK, but it may be stored and processed on computers located outside the European Economic Area (EEA) in accordance with current data protection guidelines.

Updates to legal and privacy policy

From time to time, Datapharm may revise this legal and privacy policy. Continued use of our websites after receiving notice of a change in our privacy policy indicates your consent to the use of newly submitted information in accordance with the amendments. This legal and privacy policy was last updated on 01 Aug 2012.

Links policy

Links are provided for information and convenience only. We cannot accept responsibility for the sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

We reserve the right to withdraw a link or refuse to link to any website without providing an explanation or justification.

Links to this website

We encourage organisations and individuals to create hypertext links to our website. We do not require such organisations and individuals to request permission to do so but we would like to be informed that a link has been created by providing us with the originating site url via [email protected].

However, we do request that those linking to our website respect the following conditions:

  • Links should not be used in a defamatory context;
  • Linked information must not be changed in any way ;
  • Linked information from this site should not be displayed in such a way as to appear as advertising or appear alongside advertising;
  • Those creating deep links should be aware that specific page URLs are subject to change without notice;
  • We do not 'trade' links - if you chose to create a link to our website, we will not offer to create a reciprocal link.

Registered Details

Datapharm Communications Limited is a company limited by guarantee, registered in England and Wales.

Registered number: 1317421

Registered office address: Stocks House, 9 North Street, Leatherhead, Surrey, KT22 7AX